Zenning for Trustpilot
Zenning can draft review replies, flag negative reviews and summarise recent feedback.
Watch reviews and your score
- Spot recurring complaints
- Watch your rating
- Track star ratings
Each morning scan Trustpilot for new reviews, summarise sentiment in Notion, and share highlights with marketing in Slack.
What it does in Trustpilot
- When a negative Trustpilot review mentions billingPull the account from Salesforce, draft a response in Gmail, and log the case in Intercom
- When Trustpilot scores drop for an enterprise accountReview health in Salesforce, draft a save plan in Notion, and alert the CSM in Slack
- Before renewalsAttach recent Trustpilot quotes to Salesforce opportunities and brief the AE in Slack
Actions
Every action Zenning can take in Trustpilot.
- Add review tags
- Create invitation
- Delete invitation data
- Delete reply
- Find business unit
- Find reviewer
- Generate invitation link
- Get business unit
- Get business unit categories
- Get business unit profile
- Get private review
- Get review
- Get review tags
- Get review web links
- List invitation templates
- List private reviews
- List reviews
- Remove review tag
- Reply to review
- Search business units
Works well with Trustpilot
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