Product

Use Zenning to synthesise feedback, prioritise work, plan releases, and coordinate execution — with AI Employees handling analysis and updates across your product stack.

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What are the main features of our new dashboard request for 2024?

Our 2024 dashboard requests revealed several trends across 140 support tickets from paying customers:

  1. Real-time Data Updates: Automatic updates when data changes (38 requests)
  2. Custom Widgets: Drag-and-drop customisation for each user (24 requests)
  3. Export Functionality: Export reports as PDF/Excel with custom branding (22 requests)
  4. Mobile Responsiveness: Full mobile version for iOS and Android (19 requests)
  5. Role-based Dashboards: Different views for managers vs team members (17 requests)

Turn scattered feedback into clear product insights

Zendesk
Slack
Notion
Zendesk
Fetch all tickets
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Share insights in #product
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Add meeting notes

Use Zenning to analyse customer feedback, usage data, and internal input across all channels to surface themes, prioritise pain points, and spot emerging opportunities. Your team gets a clearer understanding of what customers need and why, without manually stitching together insights from multiple sources.

Product
AI Chat and Employees

Your product team works with AI in a shared workspace, collaborating in real time to understand customer needs, prioritise features, and coordinate across your product stack.

Product AI Workspaces

A single AI workspace for your product team. Surface feedback, understand usage trends, discuss roadmap priorities, compare opportunities, and get insights from all your product data, instantly.

Summarise customer feedback from Zendesk for the new AI feature requests this month and create a summary in Notion

Zendesk
Notion
Slack
Zendesk
Fetch all tickets
Notion
Create summary
Slack
Share in #product

Product AI Employees

AI Employees don't just respond, they execute. They aggregate feedback, compare opportunities, update roadmaps, and present prioritised recommendations, based on your rules and approvals.

Compare our top 3 roadmap initiatives for Q2. Analyse customer impact vs engineering effort and recommend priority order

Jira
Zendesk
Notion
Jira
Estimate effort
Zendesk
Analyse feedback
Notion
Update roadmap

What our customers say

Real results from teams using Zenning

"Zenning connects directly to our Snowflake data warehouse, so I can ask questions in plain language instead of writing complex SQL. More importantly, the wider team can get answers themselves without relying on my data team, which saves a significant amount of time."
Steve Callery

Steve Callery

Chief Data Officer

"Zenning AI replaces the manual work in card dispute management. It collects evidence, prepares reports, and submits disputes to card networks, while integrating directly with Stripe and Slack so everything runs in a single workflow."
Ben Mach

Ben Mach

Head of Payment Risk

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