Trust and privacy

How Zenning handles your data

Zenning connects to the systems your business runs on. This page sets out how we protect that access: what we encrypt, who can reach your data, where it can be hosted, and what we never do with it.Last updated: August 20, 2026

Where we stand on certifications

Including the one that is not finished yet. We would rather you heard it here than found out when you asked for the report.

  • Certified

    Cyber Essentials

    Certified against the UK government-backed Cyber Essentials standard.

  • Compliant

    GDPR

    Built to meet GDPR requirements for how personal data is handled and how your people exercise their rights over it.

  • Aligned

    ISO 27001

    Our information security controls are mapped to the ISO 27001 framework. Aligned to the standard, not certified against it.

  • In progress

    SOC 2 Type II

    Our controls are built and operating against the SOC 2 Type II framework. The independent audit is underway.

Access, only where you allow it

Choose which apps Zenning connects to and which tools it may use in each, and disconnect any time. Single sign-on with SCIM provisioning, plus granular permissions restricting apps and workspaces to specific people and AI employees.

See how app access works

Nothing high-stakes without your say-so

Zenning asks for approval before taking sensitive or high-impact actions. You stay in control of what actually gets done.

The controls behind it

No model training

Your data is never used to train AI models — ours or our providers’.

Zero data retention

We run zero-retention configurations with the model providers that process your prompts, so your prompts and their outputs are not stored by them.

Encryption everywhere

AES-256 at rest and TLS 1.2+ in transit, wherever your data sits or moves.

Round-the-clock monitoring

Hardened infrastructure watched continuously for threats.

Operational security

Confidentiality agreements in place across our staff and our suppliers.

Dedicated data residency

Application data and model inference can both be provisioned in your chosen region — a dedicated deployment, separate from our standard managed service.

Questions reviewers ask us

Something else? Talk to us

No. Your data is never used to train AI models — not ours, and not our providers’. We run zero-retention configurations with the model providers that process your prompts, so your prompts and the outputs generated from them are not stored by them either.

Questions from your security team?

Send us your questionnaire and we will work through it with you.