Search & knowledge

Knowledge Chat

Turn a search into a full conversation — ask follow-ups, get summaries, and keep citations as you go.

When to use Knowledge Chat

Some questions need more than a single answer. Knowledge Chat lets you ask follow-ups, get comparisons, and pull details from several sources in one conversation. Everything Zenning says comes with citations back to the source.

Starting a chat

  1. 1

    Open Search and run a query.

  2. 2

    Switch to chat mode — the breadcrumb changes to Knowledge Chat.

  3. 3

    Ask follow-up questions. Zenning keeps your earlier query and results in mind.

Selecting a workspace

Use the Select workspace dropdown at the top of Knowledge Chat to scope the chat to a specific workspace’s apps and knowledge. This keeps answers focused and respects the permissions of that workspace.

Tip: Switching back from Knowledge Chat to Search Results returns you to the classic list view at any time.